Keep past-customer follow-up running automatically, in your voice.
Past customers go quiet. Quotes sit unanswered. You mean to follow up, but current work fills the day.
In this virtual workshop, use AI to capture your brand voice and write a short follow-up sequence. Then set it to run automatically, so staying in touch doesn't depend on finding a spare afternoon.
Before
Past customers and old inquiries sit untouched until you find time.
What you are working toward
An automated follow-up runs in your brand voice and flags who replied.
What you build, session by session
4.5 hours of live work, with short assignments between sessions. You create the material and learn how to do it again.
Session 1
Find who went quiet.
Pull past customers, old quotes, and stalled leads into one list, sort them by value and how recently you worked together, and pick the first group worth reaching out to.
You build: Sort your quiet customers and leads so you know where to begin.
Session 2
Write it in your voice.
Build a short win-back message sequence for each group. AI drafts, you edit, so it sounds like your business. Give people one clear reason to reply.
You build: A win-back sequence in your brand voice, ready to automate.
Session 3
Automate it and keep it running.
Load your sequence into an automated follow-up, set up a simple way to see replies and booked work, and know the few minutes a week it takes to keep it running.
You build: An automated win-back follow-up that runs without you starting over.
Does this sound like you?
The work you want to move forward
You have a contact list, but no next move.
Past customers and old inquiries are scattered across your inbox and notes. You want to know who is worth reconnecting with and send a message that gives them a useful reason to reply.
You only follow up when business gets quiet.
You mean to stay in touch, but current work takes over. You want follow-up that runs on its own in your voice, and a simple way to see who replied.
Bring the problem you know best.
Owners and team members with past customers or old inquiries who want an AI follow-up that runs automatically in their brand voice and makes replies easy to see.
Format
Live Zoom working sessions using your own business
Keep learning
Recordings and graduate office hours, held weekly after your workshop ends
Team option
Bring three people from your business for $1,197
Led by Corbin Cook, founder of SMB Strategy Consultants. Corbin guides the work; you decide what fits your business.
Choose your round
Make time to work on it.
Win Back Quiet Customers · 3 live 90-minute sessions · 4.5 hours
Dec 8, 9 & 10, 202612:00–1:30 PM ET · Live on ZoomRegistration closes Sunday, December 6, 2026, at 8 PM ET.
Jan 26, 27 & 28, 202712:00–1:30 PM ET · Live on ZoomRegistration closes Sunday, January 24, 2027, at 8 PM ET.
Choose the matching round in the Stripe checkout dropdown. Each workshop is purchased separately.
Your individual registration
$497
All three live sessions, hands-on guidance, recordings and graduate office hours.
Attend all three sessions and do the work. If you don't get the value, email us within 48 hours after the final session for a full refund, no questions asked. Everything you created stays yours.
Corbin Cook · Your workshop guide
Before you decide
Questions about this Virtual Workshop
Do I need technical or AI experience?
No technical background is needed. Bring a computer and your real business material. We guide you step by step; you review and approve what AI helps draft.
What should I bring?
Bring your past-customer, old-quote or inquiry list and examples of your usual follow-up. Use contacts you have permission to reach, respect opt-outs and remove private details before using AI.
What if I miss a live session?
Every paid participant gets recordings and graduate office hours. To qualify for the refund, attend all three live sessions and do the work.
Can I bring my team?
Yes. The $1,197 team option includes three people from your business in the same Virtual Workshop, with recordings and graduate office-hours access for each. An individual registration is $497 and is for one participant.
What are graduate office hours?
Live Zoom drop-in sessions held weekly for graduates once their Virtual Workshop ends. Bring a draft or a question for review. The schedule and Zoom link arrive by email after your final session.
What if my round does not run?
If a round does not reach its minimum paid enrollment by registration close, you choose whether to move to the next round of the same Virtual Workshop or receive a full refund.
Can I take more than one Virtual Workshop?
Yes. Each is purchased separately. Choose the problem you want to work on first and check the session times before booking another.
Leave able to keep doing the work.
Leave with an automated win-back sequence that runs on its own and sounds like you.
